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FAQs


For Hot Spring, Tiger River, Hot Spot, and Solana Spas

How Do I Shut My Spa Down?

How Do I Reset My Heater?

How Do I Clean My Filters?


Please choose your model from the list below:

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110V Shutdown Instructions

  • All 110V Models

220V-30AMP Heater Shutdown Instructions

  • 220V Sumatran
  • 220V Bengal
  • 220V Jetsetter
  • 220V Prodigy
  • 220V Soveriegn
  • 220V Vanguard
  • 220V Grandee
  • 220V Landmark
  • 220V Classic
  • 220V Hilife
  • 220V 2003 Caspian
  • 220V 1992-2002 Siberian
  • 220V Accolade

220V-20AMP Heater Shutdown Instructions

  • 220V Vista
  • 220V Envoy
  • 220V 2004-Present Caspian
  • 220V 2003-2004 Siberian
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DRAINING AND REFILLING YOUR 110V PLUG IN SPAS

1. Turn thermostat down.

2. Unplug spa or trip GFCI to off.

3. Drain spa following owner's manual.

4. Refill spa by placing the fill hose in the gray (hollow) filter standpipe if your spa has one. Otherwise, always place fill hose in filter compartment.

5. Once the spa is full to restart spa, turn power on. Make sure samll pump is running.

6. Turn spa temperature up to desired degree.

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DRAINING AND REFILLING YOUR 220V Permanent 20 AMP Heater Spas Siberian 2003 - Present, Vista, Envoy, Caspian 2004 - Present

1. Turn OFF 20 AMP Breaker in Sub-Box

2. Turn OFF 30 AMP Breaker in Sub-Box

3. Drain Spa Following Owners Manual Instructions

4. Refill Spa By Placing the Hose in the Gray (HOLLOW) Filter Standpipe

5. Once the Spa is Full, To Restart turn ON 30 AMP Breaker in Sub-Box. Make sure the Circulation pump is running and moving water. You should have OZONE Bubbles.

6. Once you have STEADY FLOW, Turn ON the 20 AMP Breaker in the Sub-Box

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DRAINING AND REFILLING YOUR 220V Convertible-Permanent 30 AMP Heaters 2003- PRESENT

1. Turn OFF 30 AMP Breaker in Sub-Box

2. Turn OFF 20 AMP Breaker in Sub-Box

3. Drain Spa Following Owners Manual Instructions

4. Refill Spa By Placing the Hose in the Gray (HOLLOW) Filter Standpipe

5. Once the Spa is Full, To Restart turn ON 20 AMP Breaker in Sub-Box. Make sure the Circulation pump is running and moving water. You should have OZONE Bubbles.

6. Once you have STEADY FLOW, Turn ON the 30 AMP Breaker in the Sub-Box

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How Do I Reset My Heater?

(if you don't see your heater please contact our service department)

1. The Tri-Bend Heater (Trumpet Heater)

2. No-Fault Black Heater

3. Titanium Heater


Filter Cleaning Instructions

Filters should be cleaned at least every 4 weeks as noted below:

STEP #1: Add full strength SpaGuard Filter Cleaner and Degreaser uniformly onto elements or soak elements in a solution diluted 1 part SpaGuard Cleaner and Degreaser to 3 parts water. Light brushing may be required in areas of heavy grease accumulation. Rinse thoroughly.

STEP #2: Using rubber gloves, soak elements in a diluted acid solution to remove scale build-up. (To make acid solution, use 1 lb. pH decreaser diluted at the rate of one bottle per 5 gals of water or muriatic acid diluted 1 qt. per 5 gals water). Thoroughly flush acid solution from filter elements with a garden hose. If possible, let elements dry, and reassemble filters.

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jeff



Fresno Location
122 E. Bullard
Fresno, Ca 93710

Store Hours
Daily 10-6
Sun 11-5


Map to Fresno Showroom

Call: 559-432-1500


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